DYMO Scale Manager questions & answers

An application that allows you to connect your scale to the rates server
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Question by Guest
171 views
July 16, 2014

Updated the scale on 7/16/14 long after USPS rate increase and the updated price is still .46 cents for a first class letter. Scale manager showed a successful update with todays date. Any ideas what I did wrong? I am using Windows 7.

R
Answer by Robert Polubinski

You have been doing something wrong if the scales haven't been updated properly. There is a FAQ page setup with instructions on how to upgrade the rare scales rates properly. Follow the information presented on that page and everything should be available within the application.


FAQ page: https://dymo.custhelp.com/app/answers/detail/a_id/650/~/installing-the-client-software-for-downloading-rates-to-a-dymo-by-pelouze

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Question by Guest
301 views
January 28, 2014

Our company has a Dymo Scale PS20DL. We need to download the new Jan. 26, 2014 postage rates. When will this be available?

L
Answer by Leonard Moore

The latest news about updates are available on the official website of the manufacturer. Until this point, the information that you requested isn't available. Also, it seems that Dymo Scale PS20DL isn't present on the support website, so in order to update its software, it's better that you contact the developer on the site mentioned.

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